Determining impact and return: How now?

How to measure the impact and return on investment of community/social programmes has plagued industry practitioners for a long time. The Investment Impact Index™ was developed as a uniquely African methodology to solve this problem. Until now there has been a lot of focus on monitoring and evaluating the outputs and outcomes of social, community and enterprise development programmes. Moving to …

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Determining the ROI of (corporate) community investment and development

Over the last 20 years (corporate) community involvement (CI) or corporate social investment and development (CSI) has evolved from an add-on activity to a bona fide line function with bottom-line accountabilities. Like any other business function it is expected to add value (returns) to the business. For community involvement adding value means creating a shared and/or blended value proposition — …

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Measuring the social impact & ROI of CSI

Social and community investment and development programmes have become critically important for companies worldwide. As a result of the increasing demand for robust corporate governance and an illustration of the “licence to operate”, growing consumer awareness, as well as a growing global awareness of the divide between rich (corporates) and poor (communities), companies and grantmakers are investing billions into corporate social community development …

man drawing on paper

Best practice in measuring social impact and return on investment of CSI

In the social development field, one of the most cited questions from investors and participatory stakeholders regarding social/community development and investment projects is:  “How will you measure your social impact/outcome/change of the development programme?” In the business field, what still really matters most is: “What is the return on investment of your community/social development programme?” The dilemma is to determine the …